Privacy Policy Statement
Learn how your information is protected and used responsibly
Introduction to Our Policy
At Fenarivonta, we value your privacy. This policy explains how we collect, use, and safeguard your information according to South Africa’s legal standards and best practice.
When you access our site or use our services, you trust us with your information. We are committed to handling your data transparently and with care.
What Data We Collect
We collect personal details that you provide to us, technical data from your device, and any interactions with our site. Details are processed only for stated purposes.
Information You Provide Directly
- • Submitting contact forms for consultation or audits
- • Providing your name and contact details
- • Sharing content feedback and survey responses
- • Requesting custom audits for your business
- • Participating in client onboarding sessions
Information Collected Automatically
- • Device and browser identification on access
- • Website usage behavior through cookies
- • IP address and location information
- • Log records of error events or technical issues
- • Session analytics for performance review
How We Use Your Information
We process data to deliver services, improve site experience, respond to requests, and ensure compliance with legal requirements.
- • Responding to requests or inquiries you submit
- • Improving site features based on usage analytics
- • Sending essential service updates or notifications
- • Conducting technical audits for problem resolution
- • Maintaining compliance with South African law
- • Customising SEO recommendations where needed
- • Protecting the security of your information
Our Promise: Your personal details are managed securely, accessible only to authorized staff, and never sold to third parties for marketing.
Who Has Access to Your Data
We limit access to only those who need it to provide the service, or where required by legal obligations. Third-party access is tightly governed.
Trusted Service Providers
We may share data with partners providing essential website functions, analytics, or IT support—always governed by strict agreements.
Legal Disclosures
We may disclose information where required by law, court order, or government request.
Anonymous Analytics and Stats
Aggregated data may be used for reporting but will not identify individual users.
Your Rights and Choices
You can access, correct, or request deletion of your information at any time. We support your rights under South African protection laws.
- • Right to request access to your data
- • Right to correct any inaccurate data
- • Right to request erasure of data
- • Right to obtain data in a portable format
- • Right to object to certain processing
- • Right to request restriction on data use
Contact us if you have questions or want to exercise your privacy rights. We respond promptly and transparently to your requests.
Keeping Data Secure
Multiple safeguards—technical and organisational—protect your data. These measures address the specific risks of digital service delivery.
Technical Security Measures
- • Encryption of website form submissions
- • Regular vulnerability assessments
- • Firewall protection for hosting infrastructure
- • Strong authentication for admin systems
Organisational Protections
- • Access limited to essential personnel only
- • Mandatory training in privacy practices
- • Annual review of data protection protocols
- • Vendor checks for data processing partners
How Long We Retain Data
We keep your information only as long as necessary for the purposes stated, unless required otherwise by law or compliance.
- • Account details kept while active only
- • Strategy and analysis data retained for project lifecycle
- • Communications retained for follow-up and support
- • Financial records kept for legal compliance
- • Marketing contact data only with active consent
After the necessary period, all data is securely erased or anonymised.
Transferring Data Internationally
If data is transferred outside South Africa, we use safeguards ensuring the protection meets equivalent privacy standards.
- • Binding corporate rules where partners are involved
- • Contract clauses ensuring privacy laws are followed
- • Use of trusted regions for third-party hosting
- • Risk assessments for new data processing needs
How We Use Cookies
Cookies enhance your browsing experience and support key features. You can manage preferences or decline non-essential cookies at any time.
Types of Cookies Used
- • Support critical website security and operation
- • Monitor site speed and error rates
- • Remember your choices for smoother experience
- • Enable requested service features
Cookie preferences can be updated at any time using browser controls.
How We Update This Policy
We may revise this policy as privacy regulations or practices evolve. We’ll highlight changes and keep records of previous versions.
- • Website banner announcing changes
- • Direct notification if material changes occur
- • Update of the effective date for new versions
- • Archived copies of prior policies on request
Continued use of the site indicates acceptance of changes so please review regularly.
Contact for Privacy Questions
For privacy inquiries or to exercise your data rights, use the details below.
Fenarivonta
377 Rivonia Boulevard, Rivonia, Johannesburg 2128 South Africa
Phone: +27(47)2799720
Email: content@fenarivonta.com
Privacy policy last updated: February 18, 2026
Policy effective as of: February 18, 2026